We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@tongsnthings.com Please note that returns will need to be sent to the following address: 25 Hidden Valley Drive, Suffern New York 10901, United States
You can always contact us for any return questions at support@tongsnthings.com
Do you accept returns from these countries?
=Yes, I accept returns
How can customers return your products?
=In store
or
=By mail
How will customers get the return label?
=Download/print
How many days do customers have to return a product?
=30 days
the product conditions that you allow for returns?
=new
What is the restocking fee?
=No restocking fee
How much will customers pay for return shipping?
=No cost
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
please contact us at support@tongsnthings.com.
Support 24/7-
Email: support@tongsnthings.com
Phone: +1615-682-3765
Address: 25 Hidden Valley Drive, Suffern New York 10901, United States
